Requesting Classroom A/V Tech Support

Starting with the new fiscal year this July, the University's hard working AV technicians, Bill Horton and Clifford Greer, were officially transferred to the Academic Technology Department from the Library.

To avoid confusion about how to request classroom audio/visual services, here are your new choices:

Scheduling classroom AV technology (e.g., to reserve a laptop & projector cart or to schedule technical assistance in advance of your class time)

• Email: avrequest@usp.edu
• Phone: call the Technology Help Desk at x7575 and press 2

Emergency classroom assistance (e.g., you are at the podium in front of students and the projector does not work)

• Phone: call the Technology Help Desk at x7575 and press 3

Our new policy will help to improve our service by reducing administrative burdens for Bill and Clifford while reaching them more quickly in an emergent situation.

Thank you for your cooperation!